Refund Policy

Last Updated: April 30, 2026

At Insurance Coverage Network, we strive to provide a transparent and fair experience for all users. Please read this Refund Policy carefully to understand your rights and our obligations regarding any fees or charges.

1. Nature of Our Service

Insurance Coverage Network is a free-to-use lead generation platform. We do not charge consumers any fees for connecting them with licensed insurance providers. As such, there are generally no direct charges from us to consumers that would require a refund.

2. Insurance Premium Refunds

If you have purchased an insurance policy through a provider you were connected with via our platform, any refund of premiums is governed solely by that insurance provider's own refund and cancellation policy. Insurance Coverage Network has no authority over, and is not responsible for, premium refunds issued or denied by third-party insurance providers.

Please contact your insurance provider directly for any premium refund requests. Their contact information will be included in your policy documents.

3. Policy Cancellation

Most insurance policies include a "free look" or cooling-off period, typically ranging from 10 to 30 days from the policy start date, during which you may cancel and receive a full refund of premiums paid. After this period:

• Cancellations may be subject to a short-rate or pro-rata calculation depending on the provider and policy type.
• Any earned premiums for the period of coverage already provided may be retained by the insurer.
• Administrative or cancellation fees may apply as outlined in your policy documents.

4. Errors & Duplicate Charges

If you believe you have been charged in error or have experienced a duplicate charge in connection with any service facilitated through our platform, please contact us immediately. We will investigate the matter and work with the relevant parties to resolve it promptly.

5. How to Request a Refund

To initiate a refund request or dispute a charge, please:

• Contact your insurance provider directly using the details in your policy documents, or
• Reach out to us and we will do our best to direct you to the appropriate provider.

6. Processing Time

Refund processing times vary by insurance provider and payment method. Typically, approved refunds are processed within 7–14 business days. Please allow additional time for your bank or card issuer to reflect the credit.

7. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

8. Contact Us

For refund-related questions, please contact us at:
Email: info@insurancecoveragenetwork.online
Phone: +1 855 926 5509
Address: 10920 Farm-to-Market 1960, Houston, Texas, United States